FREQUENTLY ASKED QUESTIONS
Our products are delivered by Parcel Force within 48 hours.
It’s rare that things go wrong with deliveries, but in case it does we advise customers receive and check their products prior to booking other fitting services / work on their vehicle. This is to avoid having to rearrange/cancel any other appointments, in case you need to return an item or order additional items.
Unhappy With Your Choice?
If you are unhappy with your choice of product, please don’t hesitate to contact us, and we will do our best to help.
Fitting Our Floors
All of our floors are cut by hand and may need slight trimming due to the variation in the thickness of the side panel lining.
Samples of Our Floors
We understand that sometimes you like to see our products in person, which is why we offer a free sample service. If you would like to request a free sample (up to 3 per person) please email us at firstname.lastname@example.org
Sticking Our Floors
We advise that all of our floors are stuck using Balls F44 adhesive (available here).
Fitting Our Floors to Plyboard
All of our vinyl floors need to be fitted to a recommended 12mm plyboard base. This will ensure a smooth and flat fit.
Selecting the Correct Step Cut
If your plyboard base has been fitted over the side door plastic step, you will need to select side step uncut / none.
Please choose Near Side Single slide if your sliding door is on the passenger door side.
Please select Twin Slide Step if you have sliding doors on both the passenger and drivers side.
Please select Offside Step Cut if your sliding door is on the drivers side.
Fitting Our Floors In Cold Weather
When fitting our floors in cold weather, the flooring can become stiff and will require heating prior to fitting. Failure to do this may result in damage to the flooring.
When You Want To Come and See Your Floor in Person
You are more than welcome to visit us in Felpham to choose your flooring, but please call us (01243 865996) prior to visiting to ensure someone is available to assist you.
When You Can't Find What Your Looking For
We have access to 1000’s of floorings so if there is something you have in mind, but can’t find it on our website, please feel free to contact us and we will try our best to find you the perfect flooring.
Our Fitting Service
We do offer a drive in fitting service. We offer pre-cut flooring for
T4 – Short Wheel Base
T5 – Short Wheel Base
T5 – Long Wheel Base
T6 – Short Wheel Base
T6 – Long Wheel Base
Ford Transit Custom – Short Wheel Base
If we do not supply pre-cut flooring for your vehicle, please do not hesitate to get in touch, as we are still able to offer you a fitting service.